Essential Duties and Responsibilities:
- Facilitate planning and capture activities for opportunities, including leading pursuit teams to develop winning solutions, cost proposals aligned with RFP requirements, and customer budgets.
- Work with sales to identify client pain points and needs.
- Evaluate the competitive landscape.
- Support the development of a compliant and compelling proposal.
- Develop capture plan and strategy throughout the opportunity lifecycle.
- Provide mentorship, oversight, deliverables, performance reviews, and feedback to junior staff.
- Lead pursuit team in utilizing historical data to develop a price-to-win and predictive win outcomes.
- Coordinate, collaborate and negotiate with operations, IT, pricing, and other departments to drive a compliant solution within the price to win.
- Interact with all levels of management, infrastructure and technology teams, HR, finance, consultants, and proposal resources and follow through on task assignments.
- Perform gap analyses of capabilities against customer requirements.
- Review proposal drafts to ensure alignment with planned solution model and identify improvements in messaging and graphics to better align with win strategies.
- Provide detailed reports on activities to leadership.
- Conduct after action reviews for all business opportunities to understand win/loss reasons, lessons document, and identify necessary adjustments to techniques, strategy, and actions.
- Bachelor’s degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of education.
Program Specific Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Minimum of 5 years of related experience required in capture, business development, proposal development or project management – Required
- Successful track record of capture management and/or management for U.S. state and local government organizations, specifically in health and human services (such as Medicaid, Health Insurance Exchanges, SNAP, TANF and CHIP) is highly preferred
- Experience working in a matrixed environment, collaborating with business development, legal, operations, IT systems and infrastructure, human resources, implementation teams, finance and other business units to develop comprehensive, winning solutions
- Working knowledge of U.S. state and local government procurement practices required
- Experience working with remote teams preferred
- Experience in operations, such as running call centers or account management, is a plus
- Exceptional decision-making, analytical and presentation skills
- Strong interpersonal skills with the ability to manage deadlines, take initiative, research and understand business practices and processes
- Strong leadership, presentation and project management skills
- Proven track record working with all levels of management
- Strong writing and communication skills
- Experience mentoring junior team members
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